What is the status of my order?

Go to “My Account” and select “My Orders and Tracking” from the drop-down menu; or select “My Orders” from the menu on the right-hand side of the screen. The “Order Status” column is the second from the right.

If you have any further questions on the status of your order, please contact a Customer Service Representative via the Chat icon located in the lower right hand corner of any page, via email at service@jpplus.com or by phone at 800-869-7800, Monday through Friday 8am to 8pm EST.

You can view your order status by logging in and selecting the "My Orders and Tracking".

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